Using the patient portal
Prospective, new, and established patients may request appointments through the Patient Portal button at the top right of the website or by copying and pasting: https://sfmportal.md-hq.com/ in your browser. If you are new to the portal, click New Patient Registration. If you are already scheduled for an appointment, you are already registering; instead, click Create Patient Portal Account. You will need to enter your minimum name, DOB, and email address to request a Discovery Call.
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**The image below is not a hyperlink button. Use the button at the top right.
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To complete a "Discovery Call," you may use the above process and fully register, or you may use the button on the "About" page or copy and paste https://sfmportal.md-hq.com/schedule_unregistered to register without entering financial information. You will see the company logo at the top of the page.
Step 1: Complete the patient registration section
You will complete contact information, contact preferences (text, email), emergency contacts, insurance information*, basic medical information, privacy policy, and username and password as designated by you. It is best to opt in for texts and emails as this is how you get appointment reminders and physician communication notifications directly to you.
*Insurance information will be transmitted to laboratories/testing facilities for possible coverage.
Step 2: Request an appointment
Once you have registered and completed email verification, you may log into your portal and request an appointment. New patients may opt to schedule a complimentary Discovery Call to ask further questions or an Initial Consultation. After picking an appointment time, please allow 1-2 days for confirmation. Once your appointment is scheduled, you will need to complete history forms.
Step 3: Complete forms, add your pharmacy, add other information
Below is an image of the Patient Portal home page. Any icon with a red exclamation point next to it should be your first priority to complete. Some of the "Forms & Questionnaires" will autofill medical history and other parts of your chart. Further add your allergies, supplements, medications, vitals, etc. You do not need to add your vaccines, but you may choose to. The more information you complete here, the less appointment time will be spent on the physician completing these sections.
